At WellNest, we take privacy seriously. All user data is encrypted during transmission and storage using advanced security protocols. We comply with data protection regulations, such as GDPR, to ensure that your information is handled responsibly. Additionally, caregivers and seniors can control what data is shared and with whom, providing peace of mind.

While an internet connection is required for features like real-time notifications and caregiver monitoring, the WellNest Pod can still function in offline mode to collect environmental data and log events. Once the internet connection is restored, the data will sync with the mobile app.

Yes, WellNest supports multiple caregiver accounts linked to a single senior profile. This allows family members, neighbors, or professional caregivers to monitor and respond to alerts collaboratively. Each caregiver can have customized notification preferences to suit their roles.

Currently, WellNest operates independently. However, future updates will include integrations with popular smart home platforms, allowing seamless interaction with devices like smart thermostats, air purifiers, and security systems.

Yes, WellNest is designed for easy self-installation. The package includes a step-by-step guide and all the tools you need to set up the Pod and configure the mobile app. If you need additional help, our support team is available to assist, or you can request professional installation for a small fee.

Yes, WellNest is suitable for multi-level or large properties. For optimal coverage, additional WellNest Pods can be installed in key areas of the home. All Pods will connect to the same account, ensuring seamless monitoring across the property.